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Ethos Customer Service at its BEST

08-06-2023

Sent: 08 June 2023 12:39
Good afternoon Leigh
I hope this finds you well ?
Sorry to disturb you but I placed an order on the 3rd June for 2 boxes of revital eyes using the 15% offer .
I got the packet two days ago and unfortunately there was only one box in the packet .
I would be most grateful if you could send out the missing box please ?
Kind regards
Helen Benson

Reply after lunch on 8 Jun 2023, at 13:44
Hello Helen
I am so sorry about this- it was my mistake
Our team will make sure the other box owed is sent tomorrow + a free sample of a new product we have recently launched for the inconvenience
Kind Regards
Leigh

Reply on 8 Jun 2023, at 13:47
Hi Leigh
Really appreciate your reply . Oh don’t worry these things happen .
Really love your products and can’t live without them !
Thanks again for your help .
Have a good day
Kind regards
Helen

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